B2C & B2B
Sales Support Services
B2C & B2B
Sales Support Services
Boost your sales. Close More Deals - with Salestron Media
We at salestron media specialize in sales support, CRM management, database enrichment and much more. From start-ups to established enterprises, our proven strategies help convert potential leads into customers.
Sales Support Services That Drive Growth
Sales teams today endure big pressure to juggle prospecting, follow-ups, CRM updates, and customer inquiries. SalesTron Media provides dedicated outsourced sales support services that allows your sales representatives to focus more time on closing deals while we handle the rest.
Our dedicated virtual sales support team can fill your pipeline and performance gaps, whether you’re growing, entering new markets, or filling a resource need.
What Is Sales Support?
Sales support is the back-office powerhouse of all successful sales teams. It encompasses all those tasks that tend to get overlooked to help keep your sales reps focused on selling, like:
Prospect research and lead qualification
- CRM system management and data entry
- Appointment scheduling and follow-through
- Presentation and materials assistance
- Quotes and detailed documentation
By outsourcing these tasks to a professional sales support service provider, you have freed up internal bandwidth and increased conversions.
Who Needs Outsourced Sales Support?
Sales support services are ideal for:
- Startups offering sales operations without having the budget of a full-time workforce.
- SMBs and enterprises expanding into new sectors.
- Sales teams overwhelmed by admin tasks
- B2B companies needing complex lead nurturing
- Businesses launching new products or services
With our virtual sales support team, your business can expand into operations like product launches, entering new sectors or looking to scale existing services.
Our Sales Support Services
1. Appointment Setting & Lead Qualification
We work with inbound and outbound leads, qualify inbound leads against your sales criteria and set high-intent appointments directly in your calendar, and comment on where the leads should go if necessary.
2. Inbound & Outbound Sales Support
We love both types of engagement (fundraising / investor reporting), and at the end of the day, we love the thrill of the hunt. We do everything from cold-calling to post-sale engagement, and anything in between.
3. CRM Management & Sales Admin
Keep your database clean, and accountable. We will input the data, keep lead statuses up-to-date, tag contacts, and log interactions in multiple formats like Salesforce, HubSpot, Zoho, etc.
4. Database Enrichment & Account Profiling
Make your targeting even better with cleaned, segmented, and verified prospect lists, segmented by job roles and decision-maker titles, complete with firmographics.
5. Follow-up Campaigns & Email Support
Automate consistent outreach and track responses through email, SMS, or chat support.
6. Reporting & Insights
Get daily, weekly, or monthly sales activity reports, along with insights on lead quality, objections, and conversion trends.
How Our Process Works
Step 1: Discovery & Consultation
We study the business you operate on, the kind of customers you target, your goals and the tools your business utilises to reach them. This is the foundational step, which helps us align our team according to your needs.
Step 2: Team Onboarding
Having the basics, knowledge and your goal with us, we recruit a team with the right skills that will fit your needs perfectly. They learn about your products or services, how your brand communicates (tone of voice), and any scripts or processes they need to follow.
Step 3: Tool Integration
The last part of the setup is synchronising tools – be it your email platform, CRM or any other marketing tool. Having connected to your system helps the operation run smoothly, at the same time allowing you to actively take part in what’s happening.
Step 4: Execution
We now bring the setup into effect. With the help of your tools and goal oriented training, our team reaches out to the right leads, making appointments and entering every bit of data in your systems as the flow progresses.
Step 5: Monitoring & Optimization
Keeping track of performance through real-time dashboards and regular check-ins (like weekly reviews) to not lag behind. If something can be improved – whether it’s messaging, workflows, or response time- they tweak it to increase efficiency and conversions.
Industries We Serve
- Technology & SaaS – Speed up your B2B pipeline
- Healthcare & Pharma – HIPAA-compliant outreach and follow-ups
- Finance & Insurance – Support for policy sales and renewals
- Retail & E-commerce – Support high-volume customer interactions
- Education & EdTech – Connect with students, parents, and institutions
Why Choose SalesTron Media?
- Over 30 years of combined sales outsourcing experience
- Flexible offshore, nearshore, and hybrid team models
- Multilingual support for global sales campaigns
- CRM integration with Salesforce, Zoho, HubSpot, and Zendesk
- Scalable resources to meet your growing demand
Sales Support & Customer Experience Alignment
When sales and support teams work in harmony, your business wins. Our approach bridges gaps between departments to:
- Reduce response times
- Increase lead-to-close ratios
- Strengthen customer loyalty
FAQ's: Sales Support Services
Inside sales support focuses on remote or phone-based activities; outside support assists field reps with appointments, data, and coordination.
Yes. We work with all major CRMs, including Salesforce, Zoho, HubSpot, and Pipedrive.
Typically between 2 to 3 weeks based on complexity and team size.
Absolutely. Our model is flexible and designed to adjust with your sales goals.
Ready to Supercharge Your Sales?
Talk to us today about our customized sales support services. Let us help you save time, close more deals, and scale confidently.